Human Resource/ First Week Reflection

This week, I learned that a principal has various roles in the learning community that she leads and various skills that needs to posses. I believe one of the most important skills that a principal needs to develop and apply on a daily basis is conflict resolution techniques and consensus building strategies. Administrators will encounter conflicts and issues affecting morale and trust among staff, teachers and administrators. One of the strategies learned in the course is one of the three F’s, fix a conflict or dispute. When a conflict is not fixed and one of the other two F’s are chosen as the method to deal with the problem, negative consequences result such as a constant battle between conflicting parties or an engagement on a passive-aggressive behavior that would adversely affect the overall learning community. I also learned that when communication and consensus building strategies are implemented as a normal way to conduct business in a learning community, a positive collegial environment is promoted among teachers, parents and administrators, positively affecting school morale.